Customers who come back, visit after visit
Points earned automatically on every visit and redeemed as a discount at checkout, with a full profile that helps your team know every regular.
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More repeat visits
Points that build with every visit give customers a reason to return, and a welcome bonus starts it on the first.
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Know every regular
Visits, total paid and your team's private notes in one profile, with VIP customers a filter away.
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Rewards that run themselves
Points are added at checkout and expire on the schedule you set, with no spreadsheets or stamp cards.
A loyalty program shaped around your business
Points per riyal, extra points for booking-site bookings, a welcome bonus and an expiry period are all yours to set, and a live preview shows the real reward value before you save.
- Points added automatically at checkout
- Extra points for booking online
- Ready-to-share terms in one click
Points that turn into a discount
Your team applies a customer's points at checkout and they come off the total. Customers see their balance and what it is worth on your booking site, under My Rewards.
- Redeem in seconds at checkout
- Balance and value visible to customers
- Every point movement in the points history
My ProfileA full profile for every customer
Phone, registration date, total paid and bookings by status, with a private note only your team sees and VIP marks for your business.
- Private notes that never appear on your booking site
- VIP customers in one filter
- Total spent counts money actually paid
Customers and loyalty questions
How do customers earn points?
Automatically at checkout, at the number of points you set for every riyal spent on services. Bookings made on your booking site can earn more, and a welcome bonus can land on the first visit.
How do customers use their points?
At the branch, at checkout: your team applies them and they come off the total. Customers see their balance and what it is worth on your booking site.
Do points expire?
Only if you set an expiry: the balance expires after that many days without earning, and every new earn restarts the count.
Can the program be paused?
Yes. Earning and redeeming stop, and every customer balance and its history are kept.
Are VIP marks shared with other businesses?
No. Each business marks its own VIP customers, and no other business sees them.
How is the loyalty program switched on?
The razza team turns it on for your business, then you set it up in the owner portal in minutes.
See loyalty in razza
A live walkthrough of the points program and customer profiles, shaped around your business.